On this page, we explain how personal data is processed when interacting with this website and with us as a company. Responsible for data processing according to the General Data Protection Regulation (GDPR) is Christian Maurer, Biberweg 15, 5760 Saalfelden, telephone number +43 676 9386298, Email-Address Mail office@wandern-salzburg.com.
Collection of Access Data on the Website
On our website, we save data when you access the website as server-logfiles. Additionally, we store data aggregated and anonymized to count the requests to our website for statistical purpose. The following data is stored in server-logfiles:
- IP address
- Time and date
- Type of the request (i.e. post request)
- requested URL
- Protocol
- Status information
- Count of transmitted bytes
- Browser information
- Referrer
- Additional header information (if transmitted) and
- potentially information about errors and error messages, which happen during accessing the website, where a specific explanation of error messages is not possible due to technical reasons
We reserve the right to subsequently check the log files if there is concrete evidence of illegal use. The legal basis for data storage is therefore a legitimate interest within the meaning of the GDPR. The log files are stored for a period of 6 months and then automatically deleted again. To provide our website, we use the following processors: Hoststar – Multimedia Networks, Irdning 186, A-8952 Irdning and Hoststar – Multimedia Networks AG, Kirchgasse 30, CH-3312 Fraubrunnen. At least some of your data will also be processed outside the EU or EEA (in Switzerland). The appropriate level of protection results from an adequacy decision by the European Commission in accordance with Art. 45 GDPR.
Emails, appointments and photos/data relating to hikes
If you send us an email, we save this data. For example, the email address is considered personal data - your email may contain further personal data that we only know after receiving the email. If you contact us by telephone, we store your telephone number in telephone logs, for example, including your first and last name. The data you provide is generally necessary so that we can fulfill a contractual or pre-contractual interest. We also have a legitimate interest in informing you as a customer about new or additional offers regarding our services.
We store this data until the end of the fifth following year (§ 1325 ABGB). We keep documents relevant to financial or tax law for a full 7 years (§ 132/1 BAO and §§190, 212 UGB).
To provide the services 'emails, appointments and photos/tour data', we use the following data processor: Proton AG, Route de la Galaise 32, 1228 Plan-les-Ouates, Geneva, Switzerland. Your data will be processed outside the EU or EEA, namely in Switzerland. The appropriate level of protection results from an adequacy decision by the European Commission in accordance with Art. 45 GDPR. Proton Privacy Policy: https://proton.me/legal/privacy.
Webshop
When you place an order in our webshop, we collect the following information from you:
- E-Mail Address: Your email address is a mandatory field. We use it to send you order confirmations and, if necessary, other relevant communications regarding your order. We also use it to contact you directly.
- Name (optional): Your name is optional, but we would appreciate it as it helps us address your order confirmation and communication to you correctly.
- Phone Number: Your phone number is optional. We might use it to contact you if there are any questions about your order.
- Comments: The comments field is optional. You can use it to give us any additional information or specific requests about your order. We'll only use this information to process your order.
The data we collect is used solely to fulfill our contractual obligations to you (processing your order) and to optimize our customer service (legitimate interest). We will only share your data with third parties if it's absolutely necessary for processing your order or if there's a legal obligation to do so.
Newsletter
When you sign up for our newsletter, we collect your email address, as well as your first and last name. This data is used exclusively to send you our newsletter, which contains information about our offers, news, and relevant content related to hiking in Salzburg.
The processing of your data for newsletter dispatch is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. Providing your first and last name is solely for the purpose of personalizing the newsletter. The data you provide for the newsletter will not be shared with third parties. We use your data exclusively for our own newsletter purposes and for direct communication with you. We store your email address, as well as your first and last name, until you revoke your consent.
You can revoke your consent to the storage and use of your data for newsletter dispatch at any time with future effect. If you wish to unsubscribe from the newsletter, simply send us an email to office@wandern-salzburg.com Your data will then be promptly removed from our newsletter distribution list. Please note that revoking your consent does not affect the legality of any processing carried out based on your consent before its withdrawal.
If you sign up for our newsletter, we'll store your email address and name. This data is used solely for sending you the newsletter. You can unsubscribe from the newsletter at any time by clicking the unsubscribe link in the email or by contacting us directly.
Your Rights
You are entitled to receive information free of charge about which person-related data we have stored about you.
In addition, you have the right to correct incorrect data, revoke consent, block and delete your personal data, and the right to lodge a complaint with the responsible supervisory authority if you suspect unlawful data processing. The data we store will be deleted as soon as it is no longer required for its intended purpose and deletion does not conflict with any legal retention obligations. If you believe that the processing of your personal data by us violates applicable data protection law or your data protection rights have been violated in some other way, you have the option of contacting the responsible supervisory authority. In Austria, the data protection authority is responsible for this (https://www.dsb.gv.at).
We reserve the right to change the data protection declaration at any time in order to adapt it to changed legal situations or to respond to changes to the service or data processing. This only applies to declarations on data processing. If consent from users is required or if this affects provisions of the contractual relationship with customers, changes will only be made with the consent of the user. Users are requested to regularly inform themselves about the content of the data protection declaration.
Your personal data is protected through organizational and technical means. For example, we use encryption and choose processors carefully. Despite the measures and compliance with the high level of due diligence requirements, it cannot be ruled out that other people will view and use the data transmitted via the Internet. Please note that we assume no liability whatsoever for the disclosure of information resulting from errors in data transmission not caused by us and/or unauthorized access by third parties (e.g. interception of messages or hacker attacks on email accounts).